** About Us > Support Contacts

The level of support provided for our products and services is
subject to the contractual terms estalished at time of purchase.

* Information Required

For all support requests, you will need to provide:

- the name of your organization

- your name and contact details

- the name and version of the product in question

- a brief description of the problem

* E-Mail

Please send support requests to support@idsec.co.uk, including
the name of the product in the subject line.

* Telephone

Please call 020 8861 2001 and ask for "Product Support".

* Hours

Our support desk is open from 09:00 to 17:30, Mondays to Fridays,
excluding public holidays (unless specified otherwise in your
contract).

* About Us

IDsec is an independent company specialising in network security,
and has provided penetration tests and intrusion detection
systems since 1997. We can assess the security of your enterprise
and advise on long-term protection: as we have for a range of
blue-chip clients in the banking, telecoms, manufacturing and
utility sectors.

IDsec Limited 31-33 College Road, Harrow, Middlesex HA1 1EJ,
United Kingdom

T: +44 20 8861 2001 F: +44 20 8861 3433 W: www.idsec.co.uk

All prices exclude VAT and are subject to confirmation.

Copyright (C) 2012 IDsec Limited

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