About Us  Help is at hand 
IDsec Limited
Support Contacts
Feel Good About Your Network
IDsec Limited
31-33 College Road
Harrow, Middlesex
HA1 1EJ
United Kingdom
(London: Map)
T: 020 8861 2001
F: 020 8861 3433
www.idsec.co.uk
Copyright © 2012 IDsec Ltd 5.11

The level of support provided for our products and services is subject to the contractual terms estalished at time of purchase.
Information Required
For all support requests, you will need to provide:

  • the name of your organization
  • your name and contact details
  • the name and version of the product in question
  • a brief description of the problem

E-Mail
Please send support requests to support@idsec.co.uk, including the name of the product in the subject line.

Telephone
Please call 020 8861 2001 and ask for “Product Support”.

Hours
Our support desk is open from 09:00 to 17:30, Mondays to Fridays, excluding public holidays (unless specified otherwise in your contract).